on88a is committed to protecting your personal data with transparency and care. This Privacy Policy explains exactly what we collect, why we collect it, and the rights you hold over your information.
Six principles that govern how on88a handles your personal information.
on88a collects only the personal data strictly necessary to operate your account, process transactions, and comply with our licensing obligations. We do not harvest data beyond what serves a clear, legitimate purpose.
on88a will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data exists to serve your account — not to generate revenue outside of our platform.
All personal data stored by on88a is protected by 256-bit SSL encryption, access-controlled server environments, and regular security audits. Your information is safeguarded to banking-sector standards.
You have the right to access, correct, and request deletion of your personal data held by on88a. Requests are handled within 30 days and are provided at no charge for reasonable requests.
We tell you clearly what data we collect, who we share it with, and why. This Privacy Policy uses plain language wherever possible while maintaining legal precision — because you deserve to understand, not just to be informed.
on88a does not retain your personal data indefinitely. Retention periods are proportionate to the purpose of collection and applicable legal or regulatory requirements, after which data is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how on88a ("the Platform", "we", "us", "our") collects, processes, stores, discloses, and protects the personal data of individuals ("you", "your", "Data Subject") who access or use the on88a website at https://on88a.cam and all associated services.
on88a operates as an internationally licensed online gaming platform. We are committed to handling your personal data responsibly, consistently with applicable data protection principles including the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
By registering an account, making a deposit, or using any feature of the on88a Platform, you acknowledge that you have read and understood this Policy, and you consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the Platform.
The following terms, as used throughout this Policy, carry the meanings assigned below:
on88a acts as the Data Controller in respect of all personal data collected from registered Players and website visitors. As Data Controller, on88a determines the purposes for which your personal data is collected and the means by which it is processed.
Where on88a engages third-party Data Processors — such as KYC verification providers, payment processors, or fraud prevention services — such processors are engaged under written data processing agreements that impose obligations of confidentiality, security, and compliance consistent with the standards described in this Policy.
For all data-related enquiries, requests to exercise your rights, or concerns regarding this Policy, you may contact on88a's data team via our support email: [email protected] (plain text — not a clickable link).
on88a collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., MyKad, passport) | Account registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Account registration; KYC verification |
| Financial Data | Bank account details, e-wallet account identifiers (Touch 'n Go, Boost, GrabPay), DuitNow/FPX reference data, transaction history, deposit and withdrawal records | Deposit and withdrawal processing; AML compliance |
| Technical Data | IP address, browser type and version, device identifiers, operating system, session timestamps, referring URLs | Automatic collection on Platform access |
| Usage Data | Games played, bet amounts, session duration, pages visited, features accessed, betting patterns | Ongoing during Platform use |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact our support team |
| Verification Documents | Copies of identity documents, address proof documents, payment method screenshots submitted for KYC | KYC verification process |
on88a does not collect special category personal data (such as health data, biometric data, racial or ethnic origin, or political opinions) unless explicitly required by applicable law or licensing regulations.
The majority of personal data on88a holds about you is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or participate in any promotional activity on the Platform.
When you access or use the Platform, certain technical and usage data is collected automatically through cookies, server logs, pixel tags, and similar technologies. This data enables the Platform to function correctly, maintain security, and provide a personalised experience. Please refer to Section 10 (Cookies & Tracking Technologies) for further detail.
on88a may receive personal data about you from the following third-party sources:
on88a processes your personal data on one or more of the following legal bases:
on88a uses the personal data it collects for the following purposes:
on88a shares personal data with carefully selected third-party service providers who assist in the delivery of Platform services. All such providers are engaged under contractual terms that require them to process data only as instructed by on88a and to maintain appropriate security standards. Categories of service provider include:
on88a may disclose personal data to government authorities, law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law or in response to a lawful and properly issued request. on88a will use reasonable efforts to notify you of such requests unless legally prohibited from doing so.
In the event of a merger, acquisition, restructuring, or sale of all or part of on88a's business assets, personal data held by on88a may be transferred to the acquiring entity. You will be notified of any such transfer and of any change in the applicable privacy policy that results from such a transaction.
on88a does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.
on88a operates under an international gaming licence and may use service providers located outside of Malaysia. As a consequence, your personal data may be transferred to, stored in, or processed in countries other than your country of residence. Such countries may not have data protection laws equivalent to those in Malaysia.
Where on88a transfers personal data internationally, we implement appropriate safeguards to protect your data, including contractual protections in the form of standard data protection clauses imposed on the receiving party. By using the Platform, you consent to such transfers on the basis described in this section.
Cookies are small text files stored on your device when you visit a website. on88a uses cookies and similar technologies (including session tokens, local storage objects, and analytics pixels) to make the Platform function correctly, maintain security, and improve your experience.
You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair some features of the Platform. Instructions for managing cookies are available in the help documentation of all major browsers.
on88a retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following indicative retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in a manner that prevents re-identification.
Subject to applicable law, you hold the following rights in relation to the personal data on88a holds about you. To exercise any of these rights, please contact us at [email protected].
Request a copy of all personal data we hold about you (Subject Access Request).
Request correction of inaccurate or incomplete personal data we hold.
Request deletion of your data where it is no longer necessary or where consent is withdrawn, subject to legal retention obligations.
Request that we restrict the processing of your data in certain circumstances while a concern is being investigated.
Receive your data in a structured, commonly used, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including for direct marketing purposes.
Withdraw consent to marketing communications at any time without affecting prior processing.
on88a will respond to all rights requests within thirty (30) calendar days. Where a request is complex or numerous, we may extend this period by a further two months, of which you will be notified. We may require identity verification before processing a rights request to protect your data from unauthorised access by a third party.
The on88a Platform is strictly intended for individuals aged 21 years and above. on88a does not knowingly collect personal data from persons under the age of 21. Consistent with our Terms & Conditions, account registration is contingent on confirmation that you are at least 21 years of age, and all accounts are subject to KYC age verification.
If on88a becomes aware that it has collected personal data from a person under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds in accordance with our standard account closure procedure.
on88a implements technical and organisational security measures proportionate to the sensitivity of the personal data we process. These include:
Notwithstanding these measures, no method of internet transmission or electronic storage is entirely secure. on88a cannot guarantee absolute security and accepts no liability for losses caused by security breaches beyond our reasonable control, provided we have implemented the safeguards described above.
The on88a Platform may contain references or links to third-party websites, services, or resources. This Privacy Policy applies solely to data collected by on88a. It does not govern the data practices of any third-party service, including payment gateway interfaces, game providers operating in separate iframes, or external websites you may navigate to from our Platform.
on88a is not responsible for the privacy practices or content of third-party platforms. We encourage you to review the privacy policies of any external service before submitting personal data to them.
on88a reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform services. Material changes will be notified to registered users by email or through a prominent notice on the Platform prior to taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform after notification of changes constitutes your acceptance of the revised Policy. If you do not accept a revised Policy, you must cease using the Platform and may request closure of your account.
We recommend reviewing this Policy periodically to remain informed of how on88a handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or have concerns about how on88a handles your personal information, please contact us through the following channels:
For questions about our responsible gambling measures or to request a self-exclusion, please visit our Responsible Gambling page. For general platform questions, see our FAQ page. Full platform terms are set out in our Terms & Conditions.
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